Shipping policy
For alcohol orders:
Email into support+minocquabrewing@accelpay.io with any questions and concerns. Please see complete documentation here
Failed alcohol delivery attempts and a returned to sender:
We can offer a refund (excluding shipping costs + a $25 return to sender fee) or send a $40 invoice to cover the shipping fee for a new order.
For merch orders:
ORDER PROCESSING: Orders are processed Monday through Friday, 9-5. Most orders will be printed on-demand and ship within 2-3 business days (depending on day of week, time an order is placed, potential product availability, holidays, etc).
SHIPPING METHOD: United States Postal Service (USPS) is our primary carrier. First Class, Priority and Express Mail and International shipping options are available.
SHIPPING RATES: You pay the same price it costs us to ship your order. Shipping rates are calculated based on the weight of your package and the shipping class you select at checkout.
SHIPPING OPTIONS:
- STANDARD (USPS): 2-5 days from shipment
- PRIORITY (USPS Priority): 1-3 days from shipment
- INTERNATIONAL (USPS International): 2-4 weeks from shipment
MISSING ORDER? If you haven't received your order or suspect that there might be an issue with it, then please email us at support@minocquabrewingcompany.com